Emergency numbers
Dial 988 for immediate crisis situations
If you or someone you know is suicidal or in emotional distress, contact the 988 Suicide & Crisis Lifeline. Trained crisis workers are available to talk 24 hours a day, 7 days a week.
Employee Assistance Program
Available 24/7, 365 days a year — Everything you share is confidential
Go to anthemEAP.com and enter your company code: MGE Underground
Counseling
- Up to 4 visits per issue
- In-person or online visits
- Call EAP or use the online Member Center to initiate services
Emotional Well-being Resources
- Digital tools to improve emotional well-being
- Team up with an experienced clinical coach
- Practice mindfulness on the go
Crisis consultation
- Toll-free emergency number; 24/7 support
- Online critical event support during crises
Non-emergency numbers
Anthem EAP 800-999-7222
MAP (Member Assistance Program)
Any services you receive from the Member Assistance Plan are completely confidential.
- Free Member Assistance Program
- Legal and Financial Services
You and your covered dependents can use the Member Assistance Program (MAP) if you are eligible for LINECO benefits.
The MAP can help you and your family with all types of personal, emotional, work and family matters, including marital or family problems, childcare and elder-care, alcohol and/or substance abuse, emotional problems, depression, anxiety and stress, job dissatisfaction, family illness, and financial or legal concerns.
Legal and Financial Services
The Member Assistance Program also provides access to a national network of independent attorneys who have experience in a variety of legal areas. You can receive legal advice about bankruptcy, estate planning, taxes, family law, consumer and financial matters, and certain criminal offenses, including driving under the influence (DUI/DWI).
Medical ID Card
On the back of your Medical ID card is a list of all the contact information for resources related to your insurance coverage. Mental Health #: 1-800-332-2191
HRA Card
This flexible spending account card pays for anything out of pocket that the insurance does not cover for the member.
Non-emergency numbers
LineCo Union Benefits Representative 630-916-6831
LineCo 800-323-7268
Member Assistance Program (MAP) 1-800-332-2191
Mental Health Line 1-800-332-2191
For non-emergencies:
MGE Safety Hotline
315-MGE-SAFE